Patient Information
Smile City Dental Group serves patients from our convenient location in Santa Clarita, CA. Our practice address is 19366 Soledad Canyon Rd, Santa Clarita, CA 91351. Dr. Alexi Kossi leads a dedicated team committed to delivering high-quality, patient-focused dental care in a welcoming setting.
These resources offer clear guidance on key topics for both new and returning patients. You will find details about the initial examination, what to expect at appointments, scheduling visits, dental insurance, addressing pain concerns, and our financial policy. Many new patients visit this page to learn about required forms and insurance processes. The information here aims to prepare you fully and reduce uncertainty about receiving care. We provide these sections so you can approach your dental health with confidence and the knowledge needed to make the best choices.
Request An Appointment
New Patients
It is easy to make an appointment for your initial examination and dental treatments. Call 661-877-9377 to speak with a team member.
Insurance Accepted: Delta Dental, Cigna, Aetna, MetLife, United Concordia Advanced Plus, Ameritas, BlueCross BlueShield, BlueCross 300 Plus, Dental Benefit Provider, Lincoln, Unum, Assurant, Humana, Guardian, Sunlife, and some PPO plans.
Insurance Not Accepted: HMO plans and Medical plans.
To help us serve you better, please come prepared with your insurance details. This allows us to provide more accurate treatment plans and coordinate with your provider as needed. Common questions we ask insurance companies include:
- What services are covered under your current plan?
- What are your yearly maximums and deductibles?
- Are there any waiting periods or exclusions?
Payment Methods – Cash Accepted
Welcome to
Smile City Dental Group
Making an Appointment
Arranging a visit to Smile City Dental Group is simple and hassle-free. We are currently accepting new patients and welcome the opportunity to serve you. Call us at (661) 877-9377 to book an appointment that suits your schedule. Our friendly staff is prepared to assist with scheduling or to provide answers to general inquiries. We accommodate both new and established patients efficiently while respecting your time and preferences. The process is designed to be quick and supportive from your first contact.
What to Expect
Patients at Smile City Dental Group experience a welcoming staff and a soothing, comfortable setting from the start. We focus on your ease and comfort during every interaction. Team members offer warm greetings and attentive support throughout your appointment. The practice environment is calm and professional to help alleviate common dental anxieties. Our commitment is to deliver care in a way that leaves you feeling respected and relaxed.
Initial Examination
You will receive a warm greeting upon arrival and assistance with completing new patient forms, including medical and dental history. We then review your past dental experiences, current concerns, and oral health goals. Digital X-rays capture detailed images as needed for accurate diagnosis. A comprehensive examination checks for decay, gum conditions, and overall oral health. The visit generally includes a thorough professional cleaning to refresh your smile. Findings and recommendations are explained clearly so you understand your treatment options.
Pain Concerns
We address discomfort concerns with genuine understanding and attentive listening, never judgment. Discussing worries openly allows us to adjust care sensitively. Current techniques minimize sensations effectively during procedures. Gentle administration and modern tools enhance relaxation. Comfort guides all treatment decisions. Patients frequently feel more at ease after sharing with our team.
Dental Insurance
Smile City Dental Group works with numerous dental insurance plans to help keep care within reach. Our staff assists in reviewing coverage and strives to maximize your benefits effectively. We confirm insurance information and clarify covered services upfront. This guidance reduces personal costs where possible while supporting necessary treatment. We handle insurance details with care and transparency.
Financial Policy
Every patient’s financial situation is different, and we strive to offer solutions that allow you to receive necessary dental care. Transparency is fundamental—we provide detailed cost estimates before beginning any treatment. You will know expected expenses based on insurance coverage and selected procedures. We discuss payment options openly and work to arrange flexible plans when helpful. No unexpected charges occur because we review finances thoroughly upfront. Our goal is to remove financial barriers to good oral health.
